Política de reembolso

RETURN & REFUND POLICY

Last updated: October 3, 2025

No Returns Policy: Due to health regulations and food safety standards, we cannot accept returns on any food products once delivered.

All Sales Are Final:

• Alfajores and cookies are perishable food items.
• For your safety and ours, all sales are final upon delivery.

When We Will Help: We will work with you if:

• We sent the wrong flavors or products.
• Items are missing from your order.
• We made an error in your order.

Product Quality Guarantee:

• Alfajores (BeezCuit Local Delivery): We guarantee quality during transport.
• Cookies (Shipped by mail): Customer assumes responsibility for shipping conditions.

How to Report Issues:

• Contact us within 24 hours of delivery.
• Email: info@beezcuit.com
• Include your order number and photos if applicable.

Resolution:

• We will replace items if the error was ours.
• Refunds only for undelivered orders due to our error.
• We stand behind our quality and will work to make it right.